Frequently Asked Questions
You Asked, We Answered
1. How long does it take to receive a custom-made item from The Butcher Leatherworks?
Custom item production timelines vary based on existing orders and the complexity of the project. To get an accurate projected timeframe, we recommend filling out our request form. Rest assured, we prioritize quality and craftsmanship in every custom piece we create.
2. What is the turnaround time for premade items to be shipped?
At The Butcher Leatherworks, we strive to get your premade items to you as swiftly as possible. Typically, we ship out orders within 2-3 business days. Your satisfaction and prompt delivery are our top priorities.
3. What are the shipping costs for orders from The Butcher Leatherworks?
We utilize USPS for shipping and offer various shipping rates to accommodate your preferences. Additionally, if you reside in Palm Beach County, we provide delivery services. Alternatively, you can opt for free pickup in Palm Beach Gardens.
4. Are there any limitations on custom orders at The Butcher Leatherworks?
The only limit to your custom orders is your imagination! While we're here to offer professional advice and guidance, the creative direction is entirely yours. We're dedicated to bringing your unique vision to life.
5. What if I am not satisfied with my purchase from The Butcher Leatherworks?
Your satisfaction is of utmost importance to us. If, for any reason, you're not completely satisfied with your item, please don't hesitate to reach out to us. We're committed to working with you to find a resolution that exceeds your expectations.